FAQ
How can we help?
We understand that you may have some questions about our software and services. That's why we've compiled a list of frequently asked questions to help you find the answers you need. If you can't find what you're looking for, don't hesitate to reach out to our support team at Orca-EAs@outlook.com.
Is Orca EAs suitable for beginners?
Yes, absolutely! Our software and services are designed for both beginners and experienced traders. We offer a range of EAs (Expert Advisors), indicators, and related services to help traders of all levels achieve success in day trading.
Which other services do you provide?
We offer licensing for both the MT4 and MT5 platforms, so you can monetize your own creations.
We offer HFT evaluation passing services with prop firms that allow HFT EAs in the evaluation stage.
We have good contact with programmers who could realize your indicators or automated system ideas on a variety of trading platforms.
We offer completely automated swing trading portfolio's for clients.
Feel free to contact us for more information on any of these services.
What is your cancellation policy?
At Orca EAs, we understand that sometimes plans change. That's why we offer a flexible cancellation policy to our customers. If you need to cancel your subscription or service, simply get in touch with our customer service team. We'll work with you to find a solution that meets your needs. Please note that cancellation policies may vary depending on the product or service you've purchased.
What payment methods do you accept?
We currently offer the following payment options: Stripe, ACH Transfer, IBAN transfer and Crypto payments.
If you have any questions about payment options or need help completing your payment, our customer service team is here to assist you.
Do you offer financing plans?
We do not currently offer financing plans. However, we understand that everyone's financial situation is unique. If you need assistance with financing your purchase, please get in touch with our customer service team. We'll do our best to help you find a solution that works for you.